Home / How do I reset the pairing between my Socialite and my phone? (APPLE DEVICES ONLY)

If you would like to pair your bracelet to a new and different phone, follow these instructions to reset the pairing:

  1. Make sure that your bracelet is NOT on the charger.
  2. Go to your iPhone's home screen and tap on the Settings icon.
  3. Tap on Bluetooth.
  4. Under "My Devices", your WW Bracelet will be listed. Tap the Info icon (to the right of the WW Bracelet) and tap Forget This Device.
  5. Turn OFF your phone's Bluetooth.
  6. Place your bracelet on the clip charger and make sure the LED light turns on.
  7. Leave your bracelet on the charger for 1 to 2 seconds, then remove it from the charger for 5 seconds.
  8. Repeat step 7 until the bracelet vibrates twice. If you bracelet fails to vibrate after six attempts, please contact customer support.
  9. After your bracelet vibrates twice, turn ON your phone's Bluetooth.
  10. Under app settings Change Bracelet, tap your bracelet. When a box appears on your screen requesting you to pair your bracelet with your iPhone, tap Pair.